Information Concepts worked with the Certified Fund Raising Executive (CFRE) to create a new, updated certification system for CFRE’s credentialing service for professionals working in the non-profit industry. Using visualization tools, Information Concepts provided a prototype of the future system to provide CFRE with the ability to visualize the screen flow and functionality on each page. Utilizing this process, Information Concepts and CFRE were able to determine how to make the system more intuitive and able to capture more useful information. The system is architected to utilize Salesforce.com to allow CFRE staff to process applications and automate other processes previously done manually.
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