IRSInformation Concepts developed an e-learning course for the IRS to train its users on the Issue Management System, a case management system for 6,000 IRS examiners, used to go into the field and perform an examination in a disconnected environment. Information Concepts’ team created media-rich flash videos that interpreted the course material into an interactive, engaging format. The courses were authored using Captivate course authoring software, and then distributed to users on a CD. The course content was accredited by the National Association of State Boards of Accountancy (NASBA) and allowed users to obtain credits towards maintaining their CPA/CPE status. In addition, the courseware was 508 compliant.