Information Concepts developed a case management system for 6,000 IRS examiners. This system allows examiners to go into the field and perform an examination in a disconnected environment. IRS forms on the laptop, developed with InfoPath, resemble the paper forms the examiners have used for years. When connectivity is available, examiners can connect the laptops with HQ, upload new information on a case while downloading work from other team members and managers. This application, developed in 14 weeks, was designed to reduce the time necessary for an examination by 50%.
- Business Line
- Practice Area